|Telecommunications Chief of Operations|
|JOB CODE:||123527 |
|SALARY RANGE:||$48,995 - $67,821|
|LOCATION OF WORK|
|Emergency Medical Services|
|Under the direction of the Telecommunications Manager, performs highly responsible administrative work in assisting the Manager in the planning, development and operations of the Telecommunications Division. Work involves responsibility for the planning, development, and coordination of the 800 MHz Trunked Radio System, the City-Parish Radio Shop, and ESSX system. Direct supervision is exercised over the Telecommunications Radio System Coordinator, Senior Communications Technician and Communications Technicians. Performs other work as requested.|
|ESSENTIAL WORK TASKS|
|Develops objectives and goals for the Telecommunications Division and initiates implementation of developed plans.
Assists the Division Manager in annual budget preparation. Performs the duties of the Division Manager in his or her absence.
Maintains current operating knowledge of all telecommunications systems, including, but not limited to ESSX (in-house telephone system), and the radio systems, trunked and conventional.
Keeps abreast of federal, state and local laws governing the operations of all systems used by the Telecommunications Division.
Plans, directs, trains, supervises, assists and evaluates the work of technical support staff.
Supervises the installation, maintenance and repair of a variety of mobile and fixed two-way radios, telephone systems, and electronic equipment.
Ensures compliance with Federal Communications Commission regulations; monitors daily radio tests; maintains cleanliness and safety standards.
Attends trade shows and related conferences to gather information on new technology.
Provides training for upgrades and changes to the systems.
|KNOWLEDGE, SKILLS, AND ABILITIES|
|Knowledge of telephone systems, radio equipment used in public safety communications.
Knowledge of the occupational hazards and safety precautions to be followed.
Knowledge of governmental budgetary process.
Ability to plan, organize and supervise the work of a group of skilled technicians.
Ability to install, alter and maintain a wide variety of complex telephone and radio equipment and systems.
Ability to establish and maintain effective working relationships with others.
Ability to plan, organize, schedule and monitor complex projects.
Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.
|EDUCATIONAL AND EXPERIENCE|
|Bachelor's degree supplemented by two years experience in emergency communications. |
|Any equivalent combination of education and experience.|
|OTHER JOB ASPECTS|
|The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related or a logical assignment to the job.|