3-1-1 CALL CENTER
One convenient, easy to remember number All You Need to Do Is Call 3-1-1!
The 3-1-1 Call Center is open 5 days a week from 7:30 a.m. to 5 p.m. to receive citizen inquiries about available parish government services. The center is equipped with state of the art technology to record service
requests and route them to the appropriate parish department.
A Citizen Services Specialist will assist you in finding the appropriate government services, a service request is created and automatically division and address your needs, and the parish will respond to the work order routed to the
FREQUENTLY ASKED QUESTIONS
Can I call 3-1-1 on my cell phone?
Yes! If for some reason you cannot get through on your cell phone, please call (225) 389-3090 and report your name, address, cell phone number and the name of your wireless carrier so the City can investigate the
Your call may be blocked?
Some phone systems have Restriction Blocks placed on their phone service. If there is a restriction to block 900-976 4-1-1 numbers, this will also block access to 3-1-1. If you can dial 4-1-1, you
should be able to dial 3-1-1. There are charges for placing a call to 4-1-1, however, there is no charge for calls to 3-1-1.
Dialing 3-1-1 from your computer?
Some people and businesses are using Internet technology to place their phone calls. The Internet Protocol allows voice to be carried over network connections, and this type of connection is referred to as VoIP (Voice over
Internet Protocol). Systems using VoIP do not allow dialing directly to 3-1-1.
3-1-1 FOR SERVICES!
General Information, hours and locations;
Domestic Animal Concerns, stray/oose dogs and cats;
Housing Conditions, junk or inoperative cars;
Mosquito Related Problems;
Traffic Signal Malfunction, street signs and traffic lights;
Sidewalk Concerns, damaged and in need of repairs;
Trash & Debris Pickup
Tree Branch Hazards;
Unpermitted Construction and