Residents Businesses Visitors Government Search Directory Home
Human Resources

Human Resources Home Line Break
HR Phone List
Line Break
HR Location & Directions
Line Break
Current Employment Opportunities
Line Break
Continuous Employment Opportunities
Line Break
Promotional Employment Opportunities
(Only Classified City-Parish employees may apply)
Line Break
Employment Application
Blue Bullet

Substitution Equivalency Guide

Line Break
Occupational Groups
Line Break
Examination Preparation Information
Line Break
All Job Specifications
Line Break
Benefits
Line Break
Walk-In Test Schedule
Line Break
Applicant Handbook This document is in PDF format.  Download the free viewer from www.adobe.com
Line Break
Employee Reference Manual This document is in PDF format.  Download the free viewer from www.adobe.com
Line Break
Recruiting Forms to Download
Line Break
Student Internship
Program
Line Break



Communications Database Manager
 
JOB CODE:123555
 
PAY GRADE:2180
 
SALARY RANGE:$33,162 - $45,904
 
LOCATION OF WORK
Emergency Medical Services
 
GENERAL DESCRIPTION
Under the direction of an employee of a higher classification, performs responsible administrative work in the maintenance and updating of the parish-wide Master Street Address Guide (MSAG) database. Work also involves responsibility for updating and maintaining the City-Parish 9-1-1 telephone system and the Community Notification System (CAL). Performs other work as requested.
 
ESSENTIAL WORK TASKS
Maintains the parish-wide Master Street Address Guide (MSAG) database and other databases as needed. Updates internal personnel information in the Community Notification System (CAL). Performs statistical analysis of database information and makes recommendations for improvement. Processes 9-1-1 inquiry forms; determines the validity of changes to be referred to the telephone service provider. Works directly with wireline, wireless phone providers, and City-Parish agencies to ensure necessary telephone service and features are provided. Processes requests for the replacement of telephone equipment in the Emergency Communications Center. Makes recommendations for policy and procedure changes based on the Commission of Accreditation of Law Enforcement Agencies (CALEA) standards.
 
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and understanding of the Commission of Accreditation of Law Enforcement Agencies (CALEA) accreditation and re-accreditation processes, including other accreditation networks. Knowledge of Computer Aided Dispatch systems as they relate to mapping and data maintenance. Knowledge of Microsoft Office Suite software. Knowledge of network operations and probable cause of malfunctions. Knowledge of databases and database software. Ability to establish and maintain effective working relationships with others. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.
 
MINIMUM REQUIREMENTS
EDUCATIONAL AND EXPERIENCE
High school diploma, GED, or equivalent certificate of competency, supplemented by completion of a vocational technical school in electronics or networking, and two years experience in the troubleshooting and support of network equipment, personal computers, printers, and peripheral devices.
 
SUBSTITUTIONS
Any equivalent combination of education and experience.
 
CERTIFICATIONS/LICENSES
None.
 
OTHER JOB ASPECTS
Position(s) may require passing a Microsoft Word, Excel, and/or Access skill test(s).
 
NOTE:
The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related or a logical assignment to the job.