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Housing Program Specialist
JOB CODE:105310
SALARY RANGE:$24,746 - $34,254
Office of Community Development
Under the direction of an employee of a higher classification, performs specialized counseling and technical work in providing rehabilitation and rental assistance information and services to low income households. Work involves interviewing and counseling persons interested in obtaining rental housing assistance and housing rehabilitation grant or loan. Responsibilities include taking applications and verifying information for determination and recommendation of eligibility. Performs other work as requested.
Schedules appointments for individuals interested in applying for loan, grant, weatherization, and rental assistance through the Community Development program and explains program guidelines, rules, regulations, etc. Interviews prospective applicants to obtain required information such as income, family composition, assets, etc. to determine if they meet eligibility guidelines. Verifies property ownership for loan, grant and weatherization assistance by checking tax records in the Sheriff/Tax Assessor's office and conveyance and mortgage records in the Clerk of Court's office. Certifies and recertifies families for eligibility under the Section 8 Moderate Rehab program; monitors for compliance with federal guidelines. Contacts banks, mortgage companies, employers and other parties to obtain and verify information on prospective participant. Prepares and maintains accurate participant files. Prepares and submits reports.
Knowledge of standard interviewing techniques and practices. Knowledge of modern office administration practices. Knowledge of the federal, state and local requirements applicable to housing rehabilitation and rental assistance, and problems commonly associated with low income households and substandard housing. Knowledge of basic computer skills. Knowledge of the use of calculators. Ability to express ideas clearly and concisely, orally and in writing, to groups and to individuals. Ability to obtain and verify factual personal information in an efficient, professional manner. Ability to establish and maintain effective working relationships with clients, fellow employees and the public. Ability to think objectively when making recommendations and decisions. Ability to accurately do basic mathematical skills. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.
Bachelor's degree in business administration and one year experience in positions involving rehabilitation and rental assistance information, loan application or counseling work.
Any equivalent combination of education and experience.
Position(s) in this classification may require typing or other computer software skills.
The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related or a logical assignment to the job.